PTS COVID19 Safety

Parking and Transportation Services has implemented numerous safety measures in response to the novel corona virus pandemic.  For the safety of everyone, the following protocols have been put in place.

Customer Service

• A new customer service curb-side check-in process has been launched.  For customers wanting to come into the office, you must first register and then check-in once you've arrived. 

  • wku.edu/ptscheckin. 

• There is a virtual wait line and you will remain in your vehicle until contacted to come inside.  
• There is a limit of 2 customers in the lobby at once.
• Plexiglas shields have been installed at all customer service desks. 
• If you are sick or are displaying any COVID19 symptom, we ask that you come back at a later time.

Transit Operations

• We have increased cleaning and disinfection of all our transit buses.
• For driver and passenger safety, plexiglass shields have been installed on all buses.
• Please load and unload from the rear door of the bus, except for those needing to use the front door ramp.